Complaints

We are always reviewing our policies and guidance to ensure we can provide the safest and most effective levels of care for you, but sometimes things may go wrong. We take each and every complaint about our service seriously and we encourage anyone who has any complaints about our service to contact us so that we can resolve it.

Please complete the complaints form below if you wish to make a formal complaint to the practice. Someone from our team will be in touch shortly. Our complaints policy can be read here.

All information contained in your complaint is encrypted and sent to us via a secure connection. Fields with the red * symbol must be completed.

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Name of person making the complaint *

First

Last

Email address of person making the complaint *

Email

Confirm Email

Phone number of person making the complaint *

Details of complaint *

Please note that if you are making a complaint on behalf of someone else (i.e. a parent, relative, or child) then you need to provide their details here. Please be as detailed as you can.

How would you prefer to be contacted? *

• By phone
• By email

You can select both options if you have no preference.

Submit Complaint